Shipping
Do you provide worldwide delivery?
Yes, we do ship worldwide.
What are your delivery times?
Delivery time 3 to 4 weeks approximate .Shipping time might vary depending on location, shipment method and other factors.
How much will shipping cost?
Enjoy Free Delivery on orders above $150 for international and PKR 12,000/- for domestic shipments. Otherwise, you will be charged for shipping depending on your location.
Can you provide a shipping updates?
On dispatch, you will be provided a Tracking ID for your order through Email & WhatsApp.
Returns & Refunds
Do you have return policies?
Your 100% satisfaction is important for us. We offer a 7-days Return & Exchange Policy. Kindly checkout the terms & conditions.
How do I receive my refunds?
If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or IBFT shortly after.
Order Placement
How to place an order?
Simply! add as many items as you wish to your shopping cart while browsing our store. Once you wanted to proceed with the order - do so by going to the cart and clicking "checkout." Follow the instructions by providing us with delivery information and select a payment method for goods.
Our support team is always happy to guide you at any step! Contact us on WhatsApp.
Account
What if I forget my password?
In the event of a forgotten password, simply:
Click on ‘Forgot Password’ on the sign in page Enter your email address Click on the link sent to you in your email address Enter your new password.
How can I update/edit my shipping or billing address details?
Go to ‘Account’ and click on ‘Edit’ at the address tab to enter your new address.
Where can I view my order history?
Your order history will be available on your Dashboard on your Account page.